Refund Policy

Last updated: July 2026

Credits

If your HandWrought credits aren't right for you, email us within 14 daysof your purchase and we'll issue a full refund — no questions asked, no need to justify why.

How to request a refund

Email handwrought.support@gmail.com with the email address you purchased with (or your Paddle order confirmation). We aim to respond within 2 business days. Refunds are processed by Paddle, our payment processor, back to your original payment method — this can take a few business days to appear depending on your bank or card provider.

After 14 days

We're unable to offer refunds for requests made more than 14 days after purchase, except where required by law.

Contact

Questions about this policy? Email handwrought.support@gmail.com or visit our Contact page.